well this Info is for all who got banned latly:
only those who got banned because of multiple Accounting can try it, if you got banned because of selling or trading or buying, i doubt it will work. (the funny thing is, no one knows why they actualy got banned for)
(the idea is not to give them any Information while you are contacting the support team which could incriminate you as a list of names of Accounts you created or admiting of selling or buying or trading accounts)1-
if you have static IP you will be more trusted and it will be more likly to be given another chance because you cant lie about Multi Accounts, because of the same IP-Range you got. in this case you should be blocked and IP banned, so you wont be able to log in to labrute or contact the support team.
- if you have dynamic IP, you should be able to log in to a new Accounts in muxxu.
in both these 2 cases you should create a new muxxu account from another Internet connection (internet caffee or friends who never played muxxu before) and register with a valid New Email-Adress2-
after loging into your muxxu account do not under any circumstances create any brutes in this Account or play with any game in muxxu with it, this account is only for contacting the support team because of the fact that your old account is banned.3-
go to the support link here http://support.muxxu.com/help4-
go to my massages (mes messages in french) and there you will be able to contact the support team.5-
now write them a massage (you have to pick a language first, i did it in english)
first write that you are sorry for creating this new account, but it is the only way to contact support team, and you will deactivate it as soon as the discussion with them is over.
- then tell them that you are very very very sorry, you cant speak french, and that is why you did not know about the Terms and conditions. the more you show regrets in you words the better.
- admit only that you have been creating multiple accounts, but never write names or mention numbers. remember that by admiding a trade, selling or buying Accounts you will never get any account unblocked.
- at the End write the name of only one single Account you want unblocked (it must have coins in it too so they will know that you were a paying custumer) and do not ever ask for more than one account, because that would be a sign that you will not keep to the rules.6-
they will answer you at your E-mail (valid new one) or you can see their reply in the my massages too. ( it could take 4-7 days)
the Answer will be as usual :
"Sorry the account Will stay blocked.
Discussion marked as completed.7-
now reopen the Discussion and obologize again and beg for another chance, and mention that you are a paying costumers, and they wont have anything to lose if they give you another chance. and if you will do any illegal activities again they can block you for ever.8-
they still might say no even after 4 massages but in my case i mentiond another stuff that i can not tell you about.9-
the most important factor in all this is "Good luck" so good luck.