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 MT blocking users in Muxxu!!!

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Rico
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PostSubject: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 18:10

all my accounts in muxxu has been blocked by an administrator
and when i try to use the contact support link , it doesnt work!!!
anyone having the same Problem???
and anyone can tell me how can i contact the support in muxxu. and can you contact them with your accounts???
thanks

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grizzlism
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 18:15

my accts are all fine so far

how do you know the admin blocked it? It could just be a temporary problem...

this link doesn't work for you?
http://support.muxxu.com/go/contact
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steele11
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 18:20

Mine works fine. It says can ban for multi-account

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Rico
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 18:45

grizzlism wrote:

this link doesn't work for you?
http://support.muxxu.com/go/contact

no the link does not work Sad my brwoser can not load the page
"Redirect loop
The requested site forwards the request so that it can never be finished."
it clearly means that my ip has been blocked,
could you tell me if there is an Email adress for the muxxu support on this page, or it is a an aplication to fill out and send ???

grizzlism wrote:
my accts are all fine so far

how do you know the admin blocked it? It could just be a temporary problem...
every time i try to log in with any of my accounts. it get this massage in french
"Cet utilisateur a été bloqué par un administrateur."
which means in Eglish
"This user has been blocked by an administrator."

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puppywhirl
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 18:53

Did you name your accounts something along the lines of;

Ricorico1, ricorico2, ricorico3 and so on?

I mean that would be the most obvious as to why you suddently
got "banned" tbh.
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grizzlism
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 18:54

That is very bad news, for all of us really, but especially you rico :cry:

You will have to try to log in to their tech help page from a IP masking tool or different network, because their Technical help contact is an in-site messaging system - no email address is given for them.
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aimless628
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 20:30

yea same here dood, its lagging like hell for my muxxu, but other website works fine for me
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Rico
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 20:49

can anyone see my brutes in the ranking??? or they are allready deleted???
RicaRica was lvl 20 in the Top10 in Berserk and RicoRico and Trojana were lvl16 berserk.

does that mean that there is nothing i can do to recover any of them???
i never got an Emailabout beeing panned!!! scratch

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grizzlism
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 20:54

Yeah ricarica is still there, #11 now, so are the others, but when I clicked on your account name it said this:
"This user has been blocked by an administrator, thank you to consult the Legal Notice"

Must have been someone jealous who ratted you out, because you are not one of the worst mutli-account offenders - just one of the top ranked ones.
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steele11
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 21:04

you prolly beat the admin in a tourny and they hatin. how many accounts did you have? and can't you have multi accounts if you pay? I have 6 brutes, 3 separate accounts. that's all i could make without changing anything.

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aimless628
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 21:50

can someone check my accs too? I cant even load the website =(
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Rico
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 22:09

i had 3 accounts with 6 brutes for nearly a month. but then i created 6 more and bought one with coins "Trojana"
and last weak i got bored and created 20 new accounts with the name superrico1 to 20. i gess that was my mistake Sad
but i thought they will never ban anyone for that, because i saw many brutes in the arena every day with similar names even in "sticking plaster rippers"
i just now wonder what will they do with my 3 accounts with coins???
i have almost 500 in RicoRico and 120 in Trojana and 250 in Pallmall Sad

i admit it was my own mistake but this sucks sooooooo much right now that i might try to go to France and distroy the hole MT servers Mad

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Markus
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 22:24

Yea, MT is actually very strict about their "one account per person per site" policy. Last week I saw someone get axed from KadoKado after ordering numerous Amazon gift cards using multiple accounts. All of his accounts were closed, his orders canceled, his pay-to-play tokens zeroed (presumably without refund), and months of work thrown down the drain. Sorry to hear Sad

http://support.motion-twin.com/cgu?lang=en

Apparently, selling and trading accounts is against the rules, too scratch
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grizzlism
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 23:13

I was a gm of sorts (called a GS cause I was not payed in $ but in the equivalent of jetons for my help) for an English Free to Play site for a while and they did have a strict ban first ask questions later policy about selling/trading/multiple accounts, but usually if you were a paying customer and contacted them through support they would give you 1 second chance. But then again I saw plenty of people who had literally sunk $100 to $1000s of dollars into the game who did some hacking/more blatant cheating and they got no money back or nothing. These sites are protected by iron clad user agreements in that regard. If they don't feel like giving your account back, your money is gone.

So try to contact them with the accounts you have put money into Rico and see if they will allow you to keep them or one of them, it wouldn't hurt.
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grizzlism
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 23:25

aimless628 wrote:
can someone check my accs too? I cant even load the website =(

i clicked on a couple of your accts and they seemed fine - not the same thing as rico's
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Rico
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PostSubject: Re: MT blocking users in Muxxu!!!   Mon 26 Jul 2010, 23:30

first Money is not a Problem here. because as i invested it , i knew that it will be gone for ever. so it is competly OK.

i am trying to contact them all day long but the thing that pothers me is that i can not contact the damn support because i can not log in with any of my accounts into muxxu server and when i try to use the support link without loging in i get a dead link with "Redirect loop"
so their action of banning users is so we could never contact them again.
i tried to log in from another PC with diffrent IP and they blocked the new IP immediatly.

My only chance now is to use a frish new IP Adress from another computer (which i do not have yet Sad ) to create a new account and contact the support with it. and hope they will answer me.

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NixxxoN
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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 01:10

Rico, try changing IP and deleting the cookie of the muxxu site.
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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 02:05

holy crap rico, just checked GPKmuxxu, they banned you there too!!! You just show up with a "red box" next to your name and when clicked on just says that you where banned
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grizzlism
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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 02:37

im not sure I want to keep playing this game knowing that eventually it will just lead to me getting banned sooner or later. didn't think they'd ever really care about people making multiple accts trying to find that perfect brute.
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Rico
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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 03:54

NixxxoN i tried every possible Method with no Luck.

pdsharpj wrote:
holy crap rico, just checked GPKmuxxu, they banned you there too!!! You just show up with a "red box" next to your name and when clicked on just says that you where banned

ya i know Pdsharpj Sad
if there is a way to kick me out of the Group plz do it immediatly if you didnt allready do it!!!
I dont want the Admins in muxxu to check you all in the group for multiple Accounts because of mine Sad

too bad , i liked this version of Mybrute too much and now i am beeing punished for loving it so much Razz
i gess i will have to sell jiuz in mybrute and quit soon Sad

grizzlism wrote:
im not sure I want to keep playing this game knowing that eventually it will just lead to me getting banned sooner or later. didn't think they'd ever really care about people making multiple accts trying to find that perfect brute.

a wise idea would be to deactivate all your crapy accounts and just keep the good ones and deffinitly delete your E-Mail-Adress from the good once so they can not check similar accounts with the same Email !!!


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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 05:07

Wow, I hope this doesn't happen to me. I just bought 1000 coins for Yurig.

This reminds me of when i the original MyBrute they reset a few people that were abusing the pupil system. After a while they realized there was nothing they could do about it and you see what it is now... I think they'll probably give up on it soon like they did in mybrute. They made an example of you though which totally sucks. I would be infuriated.
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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 05:14

ok so far my bro's jozzie brutes and my aimless brutes are working fine now.....
tho....our brutes are all aimless2, aimless60 etc etc................

well at least for now....stop massively making new accounts
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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 08:16

you shouldn't put a email add if ur cr8ting a new muxxu also ive cr8ted tons of new muxxu today


Last edited by 49735 on Tue 27 Jul 2010, 08:42; edited 1 time in total
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49735
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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 08:18

Ummm maybe they'll return the muxxu in a day I hope that u'll get ur muxxu again rico
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PostSubject: Re: MT blocking users in Muxxu!!!   Tue 27 Jul 2010, 09:39

phew, what a mess Sad
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